Refund policy

Returns & Exchanges 💌

We hope you absolutely LOVE your With Love goodies! However, we understand that sometimes things aren’t quite right.

Change of Mind Returns

Unfortunately, we do not offer refunds for change of mind purchases. However, we’re more than happy to offer a store credit for eligible full-priced items returned within 14 days of delivery.

To be eligible for a return, items must be unused, unworn, in their original condition and have all original tags and packaging attached.

If you’d like to arrange a return, please get in touch with our lovely team before sending anything back.

Return postage costs are the responsibility of the customer for change of mind returns.

Sale Items

All sale purchases are final, and we do not offer returns, exchanges or store credits for change of mind on discounted items.

This does not affect your rights under Australian Consumer Law.

Faulty or Damaged Items

Oh no! If something has arrived faulty or damaged, we’re so sorry! 💗

Please get in touch with us as soon as possible, ideally within 14 days of delivery, with your order number, a description of the issue and a few photos.

We’ll work with you to make things right as quickly as possible.

Depending on the circumstances and your rights under Australian Consumer Law, you may be entitled to a repair, replacement or refund.

A Little Extra Note

We recommend choosing carefully and checking product descriptions and measurements before purchasing.

If you have any questions before placing an order, our team is always happy to help!

With Love, always xx